Adult group tours
I agree to the following:
- The group leader/contact will respond to the tour scheduler in a timely manner to confirm the reservation.
- Arriving late for a reserved tour will result in a shorter tour.
- Arriving more than 20 minutes late for a reserved tour will result in cancellation. A new form will need to be submitted to request another reservation.
School group tours
I agree to the following:
- The group leader/contact will respond to the tour scheduler in a timely manner to confirm the reservation.
- The group leader/contact will communicate any special needs as “additional information” on the request form. Subject to availability, the museums can provide:
- tours in some foreign languages (please specify)
- tours for visually impaired visitors
- sign-language interpreters
- The group leader/contact will carefully read the written confirmation and logistical information, including which museum the group should enter, that will be provided two weeks before the experience.
- Arriving late for a reserved tour will result in a shorter tour.
- Arriving more than 20 minutes late for a reserved tour will result in cancellation. A new form will need to be submitted to request another reservation.
- To cancel or change tours, the group leader/contact will call the tour scheduler immediately at 202.633.1012. (For same-day or weekend cancellations and changes, please also call 202.633.0470.)
- The students participating in this experience are within the recommended ages listed on the Experiences for Schools page.
- At least one chaperone must be provided per ten students.
- Chaperones will remain with their assigned group at all times.
- Chaperones must assist with encouraging museum rules, managing the group, and modeling good behavior.
- Students will not be given assignments by teachers or chaperones to complete during guided tours. (Docents will have activities prepared for students.)
- The following rules will be shared with students and chaperones in advance of the visit and reinforced by teachers and chaperones throughout the tour:
- Food, beverages, and gum are not permitted.
- Please walk—do not run—in the galleries.
- Please do not lean on cases.
- Use your eyes, not your hands, to examine objects on display.
- You may speak at a regular level in the galleries, but please do not shout.
- Please make sure there is enough room for people to get around your group and through nearby entryways.
- Photographs may be taken of the permanent collection but not of loan objects or exhibitions; please be aware of “no photography” signage in the galleries.
- When you arrive, all bags must be inspected.
- When you arrive, all student coats, bags, and lunches will be deposited into a large storage cart. If this is not an ideal situation, you may choose to leave these items on the bus. Contact us at AsiaTours@si.edu with any logistics questions.
Self-guided groups
I agree to the following:
- At least one chaperone will be provided per ten students.
- Chaperones will remain with their assigned group at all times.
- Chaperones must assist with encouraging museum rules, managing the group, and modeling good behavior.
- The group will provide clipboards for students if they will be writing.
- Students will use only pencils as writing implements.
- The following information will be shared with students and chaperones in advance of the visit and reinforced by teachers and chaperones throughout the tour:
- Food, beverages, and gum are not permitted
- Please walk—do not run—in the galleries
- Please do not lean on cases
- Use your eyes, not your hands, to examine objects on display
- You may speak at a regular level in the galleries, but please do not shout
- Please make sure there is enough room for people to get around your group and through nearby entryways
