The Freer and Sackler are committed to providing access to all visitors. We want to make your visit as easy and comfortable as possible. This page is designed to help you plan your trip.
We have modified some of our accommodations to meet CDC guidelines for the health and safety needs of visitors and staff. Please note that the National Mall entrance to the Freer Gallery of Art requires steps to enter.
For additional information prior to your visit, email firstname.lastname@example.org. Once in the museum, questions about accessibility can be directed to security personnel or to staff at the information desks in the lobbies.
Service dogs are welcome. The Smithsonian follows the U.S. Department of Justice’s ADA requirements for service animals. Visitors are not allowed to bring emotional support animals into Smithsonian museums or onto Smithsonian properties.
Visitors with mobility impairments
Arriving and parking
The Smithsonian’s accessibility map locates accessible entrances, curb cuts, designated parking, and more for Smithsonian museums on the National Mall. Barrier-free entrances to the Freer and Sackler are located on level 1 at Independence Avenue.
Vehicles displaying the international symbol of accessibility may park in the designated parking spaces on Jefferson Drive. Metered parking is also available on Jefferson Drive and Independence Avenue. For up-to-date information about parking in metered spaces, visit the District Department of Transportation website.
Getting around the museum
All levels of the museum are accessible by elevator, including exhibition spaces and all public facilities. Refer to the Museum Directions for more information.
All restrooms and water fountains are wheelchair accessible. Family and companion care facilities are located in all of the restrooms in the Freer and in the Sackler on level B2.
For your comfort, manual wheelchairs can be borrowed by asking a security officer stationed at the Freer accessible entrance on Independence Avenue SW and at the Sackler main entrance.
Visitors who are deaf or have hearing loss
American Sign Language (ASL) interpretation of virtual programs is available upon request. Because the museum does not have interpreters on staff, two weeks’ notice is requested to arrange for interpreters. Please contac email@example.com.
All videos shown in conjunction with an exhibition are captioned.
Visitors who are blind or have low vision
Service dogs are welcome in the museums.
Tactile maps are available at the information desks.
The museum is a location for the Aira Access mobile information and verbal description service. Visitors can download the free Aira app on a smartphone, connect to the museum’s free Wi-Fi, and use the app to speak to an Aira agent using minutes provided courtesy of the Smithsonian. Visit Aira Access.
Visitors with developmental disabilities and autism spectrum disorder
Generally, the Freer and Sackler are quiet spaces. If you are sensitive to noise, consider bringing noise-canceling headphones.
The Freer and Sackler participate in the Smithsonian Institution’s Morning at the Museum program, which offers families early admission to a Smithsonian museum once a month. Visit the Morning at the Museum page to register for the next program.
Visitors with Alzheimer’s disease or dementia
The Freer and Sackler participate in the Smithsonian’s See Me program, which offers interactive tours tailored to individuals with dementia and their care partners. Free registration is required. For more information and to register, contact firstname.lastname@example.org or 202.633.2921.
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